Cell Phone Append
Regarding privacy concerns and regulatory compliance, BCI highly recommends reviewing key provisions in the Telephone Consumer Protection Act (47 U.S.C. § 227) (click here for details in PDF format)
Cell Phone Coding
Like all multi-media messaging, good timing and relevance to campaign objectives through cell phone contact puts your callers at a big disadvantage if they can’t pre-determine the context of the person on the other end. It stands to reason, that since one call may be the single best opportunity to engage a new donor – and perhaps for life, necessary adjustments to the way the call is handled makes all the difference in the world.
BCI’s provides the insight your callers need to bring out their A-game by identifying the type of phone number on virtually every number in your constituent data base. Specifically, we match your phone number information through SS7 Network technology – the global standard by which wireless carriers conform to, including procedures and protocol for network elements that effect call set up, signaling, routing, inter-network roaming, and control. SS7 is essentially the “glue” that connects circuit switched (traditional) networks with Internet protocol based networks. Once processing has been completed, BCI will append a unique verification code to confirm all matches.
Each verification code specifically identifies the phone number you provide as one of the following:
- Cell phone
- VoIP line
- Special Service phone number
- Invalid phone number
- This coding process results in match rates of approximately 98% on all records submitted.
BCI highly recommends this service for Annual Fund campaigns that use auto-dialers, as prevention from regulations in the Telephone Consumer Protection Act (47 U.S.C. § 227) (click here for details in PDF format)